The Stunning Dentistry Promise, Six Commitments You Can Verify

Why This Page Exists

Most dental websites tell you they care about quality. We have to do something harder than tell you, we have to publish what we will be measured against, on the record, with audit cadences and protocol numbers, so that anyone reading this page can later check whether we did what we said. That is what this page is. The six promises below are the operational standard we hold ourselves to, the protocols that back each one, and the audit logs that prove we are running them.

If a claim on this page does not match your treatment experience, the discrepancy path is published at the bottom. We treat that as a serious feedback mechanism, every reported discrepancy in the last two years has triggered a clinical-board review, and the audit log is summarised in our annual report.

The Six Pillars

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1. Lifetime Warranty on Implants

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Every implant we place carries a lifetime warranty, transferable to you for life. If an implant fails at any point, including outside the typical osseointegration window, we replace it at no surgical fee, regardless of where in the world you are. The warranty is printed in your discharge packet, registered against your patient identifier in our system, and honoured at any Stunning Dentistry clinic worldwide. The warranty is conditional on adherence to the published aftercare protocol: brushing, proxy-brush use, water-flosser use, six-month professional hygiene, and the annual ISO-19493 prosthesis audit.

2. Dual-Clinician Sign-Off on Every Full-Arch Case

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No All-on-4, All-on-6, zygomatic, or full-mouth rehabilitation case proceeds at Stunning Dentistry without two clinician signatures: the placing surgeon plus a senior prosthodontist or oral and maxillofacial surgeon. Either can decline the case at any planning stage. The countersignature is the trigger for irreversible work, without both signatures, no extraction, no implant placement, no irreversible reduction. The protocol is SD-FMR-05, in writing, since 2018. We have declined approximately eight per cent of self-presenting full-arch candidates over the last twenty-four months for reasons documented in the consultation note. Patients receive a written copy of the decline reasoning and a referral pathway to the appropriate alternative.

3. Partner-Hospital Backup for Any Case That Warrants It

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For any case requiring general anaesthesia, overnight observation, ICU access, or emergency intervention, we operate from AIG Hospital Gachibowli and Apollo Hospital Jubilee Hills under joint-clinician arrangements. Your treatment continues under your assigned Stunning Dentistry team in the partner-hospital theatre, we do not hand you off to a hospital-employed clinician you have never met. Both partner facilities are within a fifteen-minute drive of our flagship Hyderabad branch and within walking distance of the partner-hotel network we coordinate.

4. In-House Digital Lab for Provisional and Final Prostheses

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Provisional bridges are designed in CAD-CAM software and milled on-site within four hours of intraoral scanning. Final prostheses are designed in our digital lab, milled or 3D-printed on a SprintRay Pro 95 in our partner laboratory under our quality-control sign-off, and delivered without third-party lab handovers or international shipping mid-treatment. The lab supervises every prosthesis from impression to delivery, and the prosthesis specifications travel in your discharge packet so any partner dentist worldwide can specify and order a replacement under the same parameters.

5. Written Aftercare Protocol You Can Hand to Any Dentist Worldwide

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Every patient leaves with a printed-and-emailed aftercare brief. The brief includes implant brand and lot numbers, prosthesis material and torque specifications, occlusal-adjustment notes from the final appointment, the scheduled audit cadence, the warranty terms, and the partner-dentist coordination contact. Any reviewing dentist anywhere in the world can act on the brief without contacting us, and most do. The standardised format is documented in SD-DISCHARGE-02 and has been in use since 2017. We update the format only when international clinical-record standards change, with a documented change log.

6. Twenty-Four-Hour Post-Op Concierge

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Twenty-four-hour response on the patient WhatsApp line, every day, including on Indian public holidays. The concierge is staffed by trained treatment coordinators who triage every reported symptom against the published criteria, escalate to the on-call surgeon when clinically indicated, and book any required revision work within forty-eight hours. The on-call surgeon list is published internally and rotates on a documented schedule, every Stunning Dentistry case has a named on-call clinician at any given time.

How We Audit Each Pillar

The audit logs are retained for seven years per our records-management policy. Patients or partner dentists requesting a specific audit cycle receive the relevant log entry within seventy-two hours.

Independent Verifications

The promise pillars referencing inventory-tracking, implant-warranty, and ISO-19493 prosthesis-audit standards are referenced in our most recent NABH accreditation inspection report (March 2026) and in the AIG Hospital joint-clinician review (February 2026). Both documents are available to patients or referring dentists on request.

How the Promise Shows Up in Your Treatment

You will see this Promise in concrete form during every phase of your treatment:

• At consult, you will receive the written treatment plan signed by two clinicians (Pillar 2). The plan will name the placing surgeon and the prosthodontic countersigner.
• At surgery, the surgical record entered against your patient identifier will name the placing surgeon, the implant brand and lot numbers (Pillar 5), the recorded torque-and-ISQ values (the SD-AO4-01 gate), and the time-stamped sequence.
• At discharge, you will receive the printed aftercare packet (Pillar 5). It will include the on-call WhatsApp number (Pillar 6) and the warranty registration confirmation (Pillar 1).
• At year-one review, you will receive the ISO-19493 prosthesis-audit report (the warranty-condition trigger). The report goes to you and to your home dentist if a partner-dentist coordination is in place.

Lead Clinicians On Your Case

The named bench you are paired with on day one of diagnosis:

• Lead Prosthodontist, owns the prosthetic plan, the digital articulator mount, the definitive material choice, and the year-1 occlusal review. Signs every case decision.
• Lead Implantologist, owns the surgical plan, the CBCT review, the insertion-torque + ISQ readings, and the immediate-loading decision.
• Periodontist, owns the soft-tissue assessment, peri-implant maintenance protocol, and any flap surgery.
• Maxillofacial Surgeon (zygomatic / advanced atrophy cases only), owns the anatomical planning, GA decision, and intra-op nerve mapping.

For the full specialist bench, including who is on call after you fly home, see Our Specialist Team.

Related Pages

• Patient Safety
• Our Doctors
• Clinical Board
• Awards and Accreditations
• Virtual Clinic Tour

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• Audit cadence table maps every pillar to a reviewable schedule.
• Six SD-* protocol references, each with owner + last-revised date.
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