Your Dedicated Patient Coordinator, Angel Patient Programme
- Every British patient at Stunning Dentistry is assigned a named Dedicated Patient Coordinator (Dental Angel) who manages their case from first contact to lifetime follow-up.
Coordinators are UK-based, operate on GMT/BST, and are available via WhatsApp, phone, and email 7 days a week.
What Does My Dedicated Patient Coordinator Actually Do?
Your coordinator manages your case in three phases: before travel they explain your plan, guide financing and visa paperwork, and arrange flights and hotel; during treatment they run daily check-ins and handle logistics; after you return they send your dentist handover, schedule follow-ups, and remain your contact for life.
Before Travel:
- Explains your treatment plan in plain English
- Guides your medical financing application (Tabeo or Chrysalis Finance)
- Prepares visa documentation (Letter of Invitation)
- Recommends flights; books or guides hotel
- Sends complete pre-departure checklist
- Schedules pre-departure video call
During Treatment:
- Daily WhatsApp check-ins
- Coordinates between you and clinical team
- Available 24/7 for any concern
- Family updates (with your consent)
- Handles logistics (pharmacy, dietary adjustments)
After Return:
- Sends British dentist handover package
- Schedules Month 1 remote video consultation
- Sets recurring follow-up calendar
- Processes warranty claims
- Coordinates local dentist support if needed
- Remains your contact for life
Questions about this procedure?
What Are My Coordinator's UK Office Hours?
Your coordinator (per Angel Programme policy) works set GMT/BST hours seven days a week, longest on weekdays and shorter over the weekend, so you're never chasing a different time zone. WhatsApp is monitored around the clock, so anything urgent outside those hours is still picked up.
| Day | Hours |
|---|---|
| Mon–Fri | 7:00am – 9:00pm GMT/BST |
| Saturday | 8:00am – 6:00pm GMT/BST |
| Sunday | 9:00am – 5:00pm GMT/BST |
| Urgent | WhatsApp monitored 24/7 |
Ready to discuss your options?
Specialist-only treatment planning
- Remote file review before travel
- Evidence-led treatment checkpoints
No waiting list for eligible cases
- Remote file review before travel
- Evidence-led treatment checkpoints
Trip coordinated with care timeline
- Remote file review before travel
- Evidence-led treatment checkpoints
Our Partners
Why Us
Frequently Asked Questions
Is my coordinator a real person?
Yes, a named individual assigned to your case, never AI or a call centre.
Can I speak to them before I commit to treatment?
Yes, a video introduction call happens before your treatment is confirmed.
What happens if my coordinator is on leave?
A fully briefed cover coordinator takes over so your case never stalls.
Can my family contact my coordinator directly?
Yes, with your consent, family updates can be arranged. ← Angel Programme | Arrange a Free Video Consult →
See your new smile instantly!
This tool will help you understand potential structural and aesthetic changes before finalizing treatment decisions.
